How to modify pickup options at checkout using hide or reorder shipping rules

Creating a seamless and clear checkout process is vital for improving conversions in your Shopify store. One common challenge store owners face is managing the visibility and order of pickup options at checkout. Customers may mistakenly choose “Pickup” when they actually need shipping, or you might want to restrict pickup availability to certain conditions.

This article explains how you can hide or reorder pickup options at checkout using the BeSure Checkout Rules app.

Problem: Pickup Option Confusion

Customers may sometimes select “Local Pickup” or “Free Pickup” by mistake, which can lead to delays and order issues, especially if they are not within your local area. Other times, you may only want to offer pickup to customers meeting specific conditions (like order total, location, or tags).

Solution: BeSure Checkout Rules App

The BeSure Checkout Rules app lets you take control of how shipping and pickup options appear at checkout. You can:

• Hide pickup options which appear when customer selects a pickup location (based on rules like tags, subtotal, or products).
• Reorder pickup options the way you want.
• Ensure pickup options only appear when relevant to the customer.

Let’s walk through how to achieve this.

1. Install the BeSure Checkout Rules app

Go to the Shopify App Store and install the BeSure Checkout Rules app by clicking Install.

2. Create a new rule for pickup options

Once installed, navigate to the rules dashboard and click Create rule. Depending on your goal, you can select either:

• Hide shipping methods (to remove pickup under certain conditions), or

• Reorder shipping methods (to move pickup).

3. Configure rule settings

Here’s how to configure the rule:

If you want to hide pickup:

• Select Pick Up under Target.

• Select the condition set that fits your needs (for example, we select Condition Set 1).

• Under Conditions, choose the condition (for example, Shipping address is empty).

• Under Actions, select the appropriate action (for example, Hide all pickup methods).

If you want to reorder pickup:

• Select Pick Up under Target.

• Select the condition set that fits your needs (for example, Condition Set 3).

• Under Conditions, choose the condition (for example, Order total quantity ≥ 3).

• Under Actions, select the appropriate action (for example, Pickup prices high to low).

Save the rule, and set it to Testing first to preview behavior before making it active.

4. Test your checkout

Open an incognito/private window, add items to your cart, and proceed to checkout. Confirm that:

• At checkout, pickup methods are hidden after applying the rule settings defined in Step 3.
• At checkout, pickup methods are reordered by price, from high to low, after applying the rule settings defined in Step 3.

Once verified, set the rule status to Active to apply it to all customers.

Conclusion

By using the BeSure Checkout Rules app, you can hide or reorder pickup options at checkout based on your store’s needs. This reduces customer confusion, prevents incorrect selections, and ensures your checkout process is streamlined.

Experiment with different conditions and strategies to optimize your checkout further and deliver the smoothest experience possible.